Last Updated: December 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use LoveBehindBars.com.


1. Information We Collect

We may collect the following information:

A. Information you provide

  • Name or chosen username
  • Email address
  • Pen-pal profile information
  • Photos you upload
  • Location (State/Mail address for incarcerated individuals)

B. Technical information

  • IP address
  • Browser type
  • Pages visited
  • Device information
  • Cookies used for site functionality and analytics

C. Communication data

If you contact us, we may keep your message to respond or for administrative reasons.


2. How We Use Your Information

We use your information to:

  • Display pen-pal profiles on the website
  • Manage your user account
  • Ensure site security (spam protection, abuse prevention)
  • Improve website performance and user experience
  • Comply with legal requirements

We do not sell your personal information.


3. Public Information Warning

All profile information you publish on this Site becomes public.

Do not include sensitive information unless you understand and accept the consequences.


4. Cookies & Analytics

We may use:

  • Google Analytics
  • Google Tag Manager
  • Standard website cookies

These tools help us understand website traffic and improve the service.

You may disable cookies in your browser.


5. Third-Party Services

We may use third-party tools for:

  • analytics
  • security and spam protection
  • content moderation
  • hosting

These services may process limited technical data, but they do not sell it.


6. Data Protection

We take reasonable security measures, but no website is 100% secure.

We are not responsible for:

  • unauthorized access by third parties
  • data breaches caused by hosting providers
  • actions of users who manually copy content

7. Children’s Privacy

This Site is not intended for individuals under 18.

Profiles for incarcerated individuals under 18 are not allowed.


8. Your Rights

You may request:

  • deletion of your profile
  • correction of wrong information
  • closure of your account

To make such a request, email us at:

support@lovebehindbars.com


9. Changes to the Policy

We may update this Privacy Policy at any time. Updates take effect when posted.


10. Contact

If you have questions about this Privacy Policy, contact us at:

support@lovebehindbars.com

Sign In

Register

Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.