📬 How to Contact an Inmate

Interested in writing to someone? Great! 💌 But to actually send a message, you’ll need to use the right system.

On every profile, you’ll find two important things:

  • 🆔 Inmate ID / DOC Number
  • 💻 Communication System (like JPay, SmartInmate, GTL, etc.)

Each system is different. ⚠️ You can’t message someone directly from this website — you need to register on the correct external platform first.

📝 Step-by-step instructions:

  1. 🔍 Find the communication system listed on the profile (e.g. JPay, SmartInmate).
  2. 🌐 Go to that system’s website (see list below).
  3. 🆕 Create an account — it’s free.
  4. Add the inmate using their name, DOC number, and state.
  5. ✉️ Start writing! Once you’re approved, you can message them directly.

🔗 Links to communication systems:

⚠️ Note: You must use the correct system. If you use the wrong one, your message won’t reach the inmate.

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